• info@LuMacCanopies.co.uk
  • 01462 888073

Frequently Asked Questions

Below are the questions most frequently asked.

 

What Canopy sizes do you offer?

We offer any width you like with the following projections: 1.5m, 2.0m, 2.5m, 3.0m, 3.5m, 4.0m, 4.5m. If you’d like a price please click here.

Do you offer custom sized Canopies?

Yes! We can manufacture to any exact size you require. This made to measure service is offered free of charge. If you’d like a price please click here.

How easy are LuMac Canopies to fit?

LuMac Carports & Canopy kits have been developed by a structural engineer to be as easy to fit as possible whilst remaining attractive, safe, strong and long lasting. To view our installation video please click here.

What is the roofs lowest point?

The gutter underside height is usually 2100mm but is flexible and can be adapted to suit your installation. Please see this document for more information – click here.

How high is the canopy wallplate?

This is flexible as the canopy roof can be fitted between 5 and 20 degrees in pitch. Please find a table of the options here – http://lumaccanopies.co.uk/LuMacWallplateHeightExplained.pdf

What comes in the box?

LuMac Carport & Canopy kits come with everything needed apart from wall and ground fixings. Fixings will vary depending on the material it’s being fixed to. We’d be happy to help you select the most appropriate fixing method, so please feel free to contact us.

How much will a garden canopy cost?

Canopies are all we do! As such we have been able to focus on offering the best quality canopies at very competitive prices. Remember LuMac canopies come with a 10 year guarantee. Get a price here.

How much is shipping?

Our shipping is free to mainland UK.

How does the water drain, and where to?

The canopies have a built in guttering system and the water flows down the inside of the legs. This can also be connected to existing guttering or a water butt.

Do you offer installation?

We DO offer installation if required. Please go here for a fitting quote.

What are your delivery times?

14 working days is our usual delivery time however if you have an urgent need please get in touch and we always do our best to accommodate delivery deadlines.

What colours are they available in?

In stock we have white, brown and grey frames. If you require a custom RAL colour please get in touch.

What colours of polycarbonate do you offer?

Clear, Bronze, Opal and our new clear as glass.

How long is the guarantee?

10 years.

Are my payment details safe and secure if I buy one from your website?

Yes. All of your personal details are kept confidential and the PayPal payment used is safe and secure.

How can I pay?

PayPal, credit/debit card, bank transfer, cheque or cash. If you have any questions please feel free to call.

Can I view a canopy?

Absolutely! Get in touch and we’ll tell you where your nearest one can be seen

What if my question isn’t answered here?

Please feel free to give us a call or email and we will do our best to help you.

 


We are always here to help and answer your questions so please feel free to